Ketchikan is a fishing town in Alaska.
Where You're Docked
Cruise ships dock right beside the town center though you may be further north if it's busy. Cruise schedule for all Alaskan ports here http://www.claalaska.com/schedules.html
Money and Tipping
Ketchikan is easily walkable.
Search hotels in Ketchikan here
Shopping & Restaurants
Shops can be found in town and in Creek Street. Grab some chocolate covered Oreos at Ketchicandies. Recommended places for food are Burger Queen (west side of the tunnel and not a lot of seating), Ocean View (Italian/Mexican) and Pioneer Cafe. There is an IGA supermarket past Creek Street on Stedman St.
The main non-touristy town is a mile to the northwest where you can find Plaza Mall with a Carr's Supermarket, Sears and McDonalds. Walmart is way north outside of town though shuttles are usually provided for ship's crew.
There is a post office at 422 Mission St close to the cruise ship piers.
Cafes and restaurants may have free wifi. The public library has both computers (1 hr for visitors with picture ID) and wifi but moved in 2013 a mile north of downtown.
Maps (right-click to save)
PDF maps available here http://www.visit-ketchikan.com/Getting-Around-Ketchikan/Ketchikan-Maps.aspx
Ketchikan Weather Forecast
Suggested Port Guides